Korean Women Fashion Online Retailer | ERANZI

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Title Delay in Return Processing
Posted by SuperAdmin (ip:)
  • Date 2014-11-12 18:26:14
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Please check and make sure that you have 1) notified us of your return and 2) provided us with return tracking code within 7 days of initial delivery.


Because ERANZI has an international returning system, please allow us 14 business days for your refund to be completed. If you have done both, and still haven’t received refund after 14days, please contact our customer service center +6016-5217199 / mail@eranzi.com (Malaysia customer service hours: 10am-1pm, 2pm-7pm Malaysian time).


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