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Terms and Conditions

Article 1 (Purpose) 
The purpose of the following Terms and Conditions of Use(‘T&C’) is to establish guidelines on rights, duties and responsibilities of cybermall Users utilizing the internet-related services (hereinafter referred to as the ‘Services’) provided by the ERANZI cybermall (hereinafter referred to as the ‘Mall’) operated by MYOUNG JI COPR. company (e-commerce company). 

※ 『Unless transactions contradict its properties, the following terms apply to e-commerce transactions utilizing methods of PC communication, wireless and others』

Article 2 (Definition) 
①‘Mall’ refers to a virtual business site established by MYOUNG JI COPR. company to trade goods or services (hereinafter referred to as ‘Goods and Services’) using computers and information communication facilities to provide Goods and Services to Users. The term can also be defined as a company operating a cybermall. 

②‘User’ refers to a Member and Non-Member who has accessed the ‘Mall’ to use the services provided by the ‘Mall’ in accordance with this T&C. 
③‘Member’ refers to a User who uses the services provided by the ‘Mall’ by subscribing for Membership. 
④‘Non-Member’ refers to a User who uses the services provided by the ‘Mall’ without subscription.

Article 3 (Display, Explanation and Amendment of Terms and Conditions of Use)
① The ‘Mall’ shall, for easy recognition by Users, display the contents of this T&C, name of company and representative, business address(including an address handling customer complaints), phone number, fax number, email address, business license number, e-commerce permit number, and the name of personal information manager on the main page of the ERANZI ‘Mall’. Only the content of this T&C can be displayed though a link page.  

② Prior to User’s final agreement to this T&C, the ‘Mall’ shall provide a separate link or pop-up screen to obtain User’s verification on the terms of cancellation rights, delivery responsibilities, refund conditions and other important details. 
③ The ‘Mall’ may make amendments within the permissible range without violating applicable laws such as the 「Act on Consumer Protection in Electronic Commerce」, 「Regulation of T&C」, 「Framework Act on Electronic Commerce and Electronic Document」, 「Electronic Financial Transaction Act」, 「Electronic Signature Act」, 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」, 「Door-To-Door Sales Act」, 「Framework Act on Consumers」 and other related Consumer Protection Laws.
④ The ‘Mall’ shall specify the effective date and the reasons for amendment of the terms and have post on the initial screen for 7 days prior to effective date until the day before the effective date.
If the amendment is modified to the User’s disadvantage, then the ‘Mall’ shall grant at least 30 days of grace period for notice. In this case, the ‘Mall’ shall clarify the ‘before and after’ changes in an ‘easy-to-understand’ manner. 
⑤ When the ‘Mall’ makes an amendment to the T&C, the modified T&C shall be applied only to contracts concluded after the effective date, whereas all contracts concluded before the effective date will remain under the provisions of the old T&C. However, if the User who has already signed the contract wishes to have the amendments administered, then the User may send his/her intent to the ‘Mall’ and acquire consent from the ‘Mall’ within the notice period stated in Clause ③ and it shall be applied accordingly. 
⑥ Any information not specified and interpreted in this T&C shall be in accordance with the e-commerce Transaction Guidelines and Related Consumer Protection Acts provided by the Fair Trade Commission and other applicable Consumer Protection Laws and Regulation of T&C Act.

Article 4 (Provision & Replacement of Service)
① The ‘Mall’ shall perform the following duties: 
1. Provide information regarding Goods and Services and conclude purchasing contracts. 
2. Deliver Goods and Services on purchase contract.  
3. Other duties designated by the ‘Mall.’
② The ‘Mall’ may replace Goods and Services provided in future T&C in the event that Goods and Services are sold out or technical specifications are revised. In this case, the ‘Mall’ shall immediately announce the replacement of Goods and Services and the date of application on the page where present Goods and Services are displayed. 
③ In the event that Goods and Services are replaced because of a change in technical specifications or when Goods and Services are sold out, the ‘Mall’ shall immediately notify the cause of replacement to the addresses of the Users.
④ Following the previous Clause, the ‘Mall’ shall compensate for all damages caused. However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or negligence.

Article 5 (Suspension of Service)
① The ‘Mall’ may temporarily suspend its services as a result of the following reasons: maintenance of computers and telecommunications equipment, replacement or damage repairs, and interruption of communication. 
② The ‘Mall’ shall compensate User or any Third Party Member of damages caused by the temporary suspension of services due to reason(s) detailed in Clause ①. However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or negligence. 
③ In the case of a conversion of business item, abandonment of business, merging between businesses and for other various reasons, the ‘Mall’ shall notify the consumer as specified in Article 8 and reward consumer in accordance with the conditions suggested by the original ‘Mall.’ However, if the ‘Mall’ does not advise such standard of compensation, the ‘Mall’ shall pay Users for their mileage or reserve in kind or cash of which value corresponds to the currency being used at the ‘Mall.’

Article 6 (Membership)
① The User shall apply for Membership by expressing his/her intent to agree to this T&C after filling out the form designated by the ‘Mall’ with Member’s personal information. 
② The ‘Mall’ shall register all Users who apply for Membership in the manner stipulated in Clause ① unless the User is not engaged in one of the following issues: 
1. After the applicant has lost Membership for reasons indicated in Article 7 Clause ③, the applicant may acquire approval to re-subscribe for Membership three years after the loss of Membership. 
2. Entry of false information or omission in the registration form.  
3. If deemed that registering the User would present technical difficulties to the ‘Mall.’ 
③ Establishment of Membership becomes effective at the time that the Member receives the ‘Mall’s approval of Membership.
④ In due course of time, the Member shall update the ‘Mall’ with any changes to his/her account information through the methods of editing personal information.

Article 7 (Withdrawal from Membership & Loss of Eligibility)
① Members of the ‘Mall’ may request, at any time, to withdraw from Membership and the ‘Mall’ shall immediately process the request. 
② The ‘Mall’ may limit or suspend Membership for the following reasons:
1. Entry of false information or omission in the registration form.
2. If the purchase payment of goods and other ‘Mall’ usage related liabilities have not been paid for before the appointed date. 
3. If Member interferes with others to use the ‘Mall’ or threatens the order of e-commerce (such as the illegal use of personal information). 
4. If Member uses the ‘Mall’ to act against public order and morals prohibited by the law and this ‘T&C.’
③ The ‘Mall’ may forfeit Membership of the Member whose Membership was suspended or limited, if the same actions are repeated twice or more, or if the cause is not corrected within 30 days. 
④ When the ‘Mall’ forfeits Membership, all information will be cancelled. Prior to cancellation, the ‘Mall’ shall notify the Member and give at least 30 days or more to grant an opportunity to explain the cause.

Article 8 (Notification to Members)
① Any notifications from the ‘Mall’ will be sent to the email address designated in advance by the Member during registration.
② In the event of sending notifications to unspecified Members, a display of notifications on the notice board on the website for 1 week or more may replace sending emails. However, the ‘Mall’ shall send individual notice to a Member in regards to matters which may have a significant influence in his/her transaction.

Article 9 (Application for Purchase)
① The User shall apply for purchase in the following or in a similar manner, and the ‘Mall’ shall provide the User with the following information in an ‘easy-to-understand’ manner to aid in his/her request for purchase.
1. Search and select Goods and Services
2. Enter name of recipient, address, phone number, email address (or mobile phone number)
3. Confirm matter(s) in respect to the contents of this T&C, limited cancellation policies, delivery fees, installation fees, and others
4. Express agreement to this T&C and confirm or refuse the above Item 3 (ex.  mouse click)
5. Apply and confirm purchase of goods; Agree to allow confirmation of application from the ‘Mall’
6. Select payment method
②      In case of an inevitable need (for the ‘Mall’) to disclose∙consign consumer’s personal information to a third party, the ‘Mall’ shall obtain consumer’s consent at the time of applying for purchase. This consent is not obtained in advance at the time of applying for Membership. At this time, the ‘Mall’ shall specify to the consumer the provisions of personal information that are being disclosed, information of the receiving party, purpose and intent of use and the duration of retention∙use. But, consignment of personal information according to Clause ① of Article 25 in the 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」 shall comply with relevant laws and legislations in regards to affairs not mentioned in the Act.

Article 10 (Conclusion of Contract)
① The ‘Mall’ may not accept request for purchase in Article 9 if it falls under one of the following items. In the event of concluding a contract with a minor, the ‘Mall’ shall notify that the failure to acquire agreement from a legal representative may cause cancellation of the contract by the minor him/herself or the legal representative. 
1. Entry of false information or omission in the registration form
2. Purchase of cigarettes and liquor and other Goods and Services prohibited by the Youth Protection Law
3. If deemed that accepting application for purchase may cause technical problems to the ‘Mall’
② The contract is deemed to be concluded when the acceptance of the ‘Mall’ is delivered to the User in the form stipulated in Clause ① of Article 12.
③ The acceptance of the ‘Mall’ shall include confirmation on the User’s request for purchase, availability of sales, and correction or cancellation of the request for purchase.

Article 11 (Payment Method)
The method of payment for Goods and Services purchased through the ‘Mall’ may be selected from the following items. The ‘Mall’ may not collect any additional fees regarding payment for Goods and Services. 
1. Account transfer through phone banking, internet banking, mail banking and others. 
2. Card payment through prepaid card, debit card, credit card, and others.
3. Online bank transfer
4. Electronic money 
5. Payment upon receipt
6. Mileage points or points offered by the ‘Mall’
7. Gift voucher contracted or approved by the ‘Mall’ 
8. Other means of electronic payment

Article 12 (Notice of Receipt, Change and Cancellation of Application for Purchase)
① The ‘Mall’ shall send a notice of receipt to the User after receiving the User’s application for purchase. 
② In the case of a discord between the User’s intent and the received notice, the User may change or cancel the application for purchase immediately after receipt. If the request for change or cancellation is made prior to delivery, the ‘Mall’ shall process the request accordingly without any delay. In the event that payment has already been made, User shall follow the guidelines detailed in Article 15 - Cancellation of Purchase.

Article 13 (Provision of Goods and Services)
① Unless otherwise specified, the ‘Mall’ shall take necessary measures such as customizing production and packaging and deliver Goods and Services within 7 days from the date of purchase. However, if the ‘Mall’ has already received payment in whole or in part, then delivery shall be processed within 3 business days from the date of receipt. In such instances, the ‘Mall’ shall take necessary measures to inform the User on procedures of provision and delivery status of Goods and Services. 
② The ‘Mall’ shall specify delivery method, payer, and delivery time for each delivery method for the Goods and Services purchased by the User. In the event that the ‘Mall’ exceeds the designated period of delivery, it shall compensate the User for damages. However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or negligence.

Article 14 (Refund)
In the event that the Goods and Services are sold-out or unavailable and cannot be provided or delivered to a User who applied for purchase, the ‘Mall’ shall notify the User without any delay, and if payment for Goods and Services has already been made in advance, the ‘Mall’ shall take necessary measures or refund payment within 3 business days from the date of receipt.

Article 15 (Cancellation of Purchase)    
① The User who purchased Goods and Services by concluding the contract with the ‘Mall’ in accordance to Clause ② of Article 13 in the 「Acts on Consumer Protection in Electronic Commerce」 may cancel purchase within 7 days from the date on which the User received a written contract (if the written contract is received later than the supply of Goods and Services, then the receipt date is set on the date when User received the Goods and Services or when Goods and Services have been supplied). But, cancellation of purchase according to 「Acts on Consumer Protection in Electronic Commerce」 shall comply with relevant laws and legislations in regards to affairs not mentioned in the Acts. 
② The User may not return or exchange Goods and Services in the event of one of the following reasons: 
1. Delivered Goods lost or damaged at the fault of the User (however, cancellation of purchase may be acceptable if packaging was damaged in the process of checking content)
2. Significant decrease in value of Goods and Services due to partial use or consumption by the User
3. Not available for resale due to a significant decrease in value of Goods and Services from lapse of time
4. The Goods may be replaced by Goods showing the same performance, but packaging of the original is damaged
③ In the case of items 2 or 4 of Article 2 Clause ②, the cancellation of purchase by User will not be limited if the ‘Mall’ failed to clearly specify the fact that cancellation of purchase is limited or that it would take necessary measures to provide the Goods.
④ Despite Clause ① and ②, the User may cancel his/her purchase of goods within 3 months from the date of receipt of the goods or within 30 days from the date on which he/she recognized or could have recognized that Goods and Services differ from the advertisement or the provision of contract.

Article 16 (Effect of Cancellation of Purchase)
① In the event of a return of Goods from a User, the ‘Mall’ shall refund payment of Goods within 3 business days. In the event of a delay in refund, the ‘Mall’ shall pay User with the interest calculated by the number of days delayed with the overdue interest rate indicated on the 「Act on Consumer Protection in Electronic Commerce」 
② In regards to the above-mentioned case, if the User made payment of Goods with credit card or electronic money, the ‘Mall’ shall immediately request the business who provided such payment method to suspend or cancel payment.  
③ In the event of any cancellation of purchase, the User shall bear the costs arising from returning the Goods. On the account of the User’s cancellation of purchase, the ‘Mall’ shall not claim charge for cancellation or compensation for damage. However, in the event of a cancellation of purchase caused by a discord in the contents of Goods and the advertisement or the provision of contract, the ‘Mall’ shall bear the costs of returning the Goods.
④ If the User bore the delivery fees when he/she received the Goods, the ‘Mall’ shall specify and make noticeable as to who would bear the delivery fees upon cancellation of purchase.

Article 17 (Protection of Personal Information)
① The ‘Mall’ collects a minimum amount of information necessary to provide the services. 
② At the time of applying for Membership, the ‘Mall’ shall not collect information needed for the performance of purchase contract in advance. But, in the case where personal identification is required before the performance of a purchase contract, a minimum amount of specified personal information is collected for the fulfillment of obligation in regards to relevant laws and legislation. 
③ The ‘Mall’ shall obtain consent from User to collect∙use personal information by notifying User with the aim/purpose of collection∙use. 
④ The ‘Mall’ shall not use the personal information outside their intended purpose. In the event of an uprising of a new use or when disclosing to third parties, the ‘Mall’ shall notify the purpose of use and obtain consent from User during the stage of use   disclosure. But, there are exceptions for cases regulated in the relevant laws and legislations. 
⑤ In the event that the ‘Mall’ is required to acquire the approval of User by Clause ② and ③, the ‘Mall’ shall specify its personal information manager (affiliation, name, phone number, other contact information), purpose of collection and use of information, information about Third Party (recipient, purpose of provision and the information to be provided), and the provisions stipulated in Clause ② of Article 22 of the 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」. The User may at any time cancel his/her approval. 
⑥ User may, at any time, request for confirmation and correction of error in their personal information possessed by the ‘Mall,’ and the ‘Mall’ shall be responsible for taking any necessary measures without any delay. In the event that a User requests for the correction of an error, the ‘Mall’ shall not use the applicable personal information until error is corrected. 
⑦ For protection of personal information, the ‘Mall’ shall limit the number of persons handling personal information to a minimum, and shall be responsible for any damages caused by loss, theft, leakage, falsification, and disclosure of personal information including credit card and bank account information to third parties without consent of the User.
⑧ The ‘Mall’ or any Third Parties who received personal information from the ‘Mall,’ shall without any delay destroy all personal information once the purpose of collection has been achieved. 
⑨ The ‘Mall’ shall not have the agreement form regarding the collection∙use∙disclosure of personal information set to be filled out in advance. The ‘Mall’ must specify services that will be restricted if User does not agree to the collection∙use∙disclosure of personal information, and the ‘Mall’ shall not limit services or refuse to accept Membership applications on the basis of User’s refusal to agree to collecting∙using∙disclosing of personal information that do not include the collection of compulsory information.

Article 18 (Obligations of the ‘Mall’)
① The ‘Mall’ shall not take any actions against public policy or actions restricted by the law and this T&C. The ‘Mall’ shall put its best efforts in providing Goods and Services on a stable basis in accordance with the provisions in this T&C.
② The ‘Mall’ shall be equipped with a security system to protect personal information of Users (including credit information) and provide a safe environment for Users to use the online services. 
③ In accordance with Article 3 of the Law related to 『Fairness of Display and Advertisement』, the ‘Mall’ shall be responsible to compensate User(s) if damages were caused by displaying or adding unjust or unreasonable advertisement for certain Goods and Services 
④    The ‘Mall’ shall not send any profit-making emails which are not wanted by Users.

Article 19 (Obligations for ID & Password of Member)
① Member shall be responsible for the management of his/her ID and password, except for the case in Article 17. 
② Member shall not allow any Third Party to use his/her ID and password.
③ When a Member recognizes that his/her ID and/or password is stolen or is being used by a Third Party, the Member shall immediately notify the ‘Mall’, and follow the instructions of the ‘Mall.’

Article 20 (Obligations of User)
Users shall avoid the following actions: 
1. Register false information at the time application or revision of information
2. Use others’ personal information 
3. Change information displayed on the ‘Mall’
4. Remit or display information (computer program and others) other than the information put on by the ‘Mall’
5. Infringe copyright or intellectual property rights of the ‘Mall’ or the Third Party
6. Take any action that harms the reputation and interrupts the operation of the ‘Mall’ or a Third Party 
7. Disclose or display any information containing indecent or violent message, video, voice, and other information going against good public order and morals.

Article 21 (Relationship between Linking Mall & Linked Mall)
① In the event that the main mall and the sub-mall are linked with a hyperlink (ex. the subject of hyperlink includes text, image and video), the former is called as the Linking Mall (Website) and the latter is called as the Linked Mall (Website).
② If the Linking Mall specifies and notifies the fact that it is not responsible for any transaction with the User for any Goods and Services independently provided by the Linked Mall on the initial page of the website of the Linking Mall or a pop-up window, then the Linking Mall is not responsible for such transaction.

Article 22 (Copyright & Limitation of Use)
① The copyright and other intellectual property rights for the works produced by the ‘Mall’ shall belong to the ‘Mall.’
② The User may not use or cause any Third Party to use information with intellectual property rights belonging to the ‘Mall’ for reproduction, transmission, publishing, distribution, broadcasting or other profit-making use without prior consent of the ‘Mall.’
③ The ‘Mall’ shall notify the User when using the copyright belonging to the applicable User in accordance with mutual T&C.

Article 23 (Resolution of Dispute)
① The ‘Mall’ shall apply and reflect the opinion or complaint made by User(s), and install and operate a process for compensation of consumers’ damages.  
② The ‘Mall’ shall give priority to any opinion or complaint made by User(s). However, in the event that it may not be able to promptly deal with the matter, the ‘Mall’ shall notify the User with the cause and the final settlement schedule. 
③ When a User files for Remedy of Damage regarding a dispute between the ‘Mall’ and the User, the matter may be commissioned for arbitration by the Fair Trade Commission or a Dispute Conciliation Services Organization selected by the City Mayor. 

Article 24 (Jurisdiction & Governing Law)
① All e-commerce related lawsuits between the ‘Mall’ and a User shall be in accordance with the address of the User at the time of indictment. If an address is nonexistent, then the lawsuit shall fall under exclusive jurisdiction of the district court in the vicinity of User’s place of residence. In the event that the address or residence of the User is not clear at the time of indictment or if User is a foreign resident, the lawsuit shall be filed to the competent court on the Civil Procedures Code. 
② Any and all e-commerce-related lawsuits between the ‘Mall’ and a User shall be governed by the law of the Republic of Korea.

 

I have read and agree to the user agreement.

Privacy Policy

'ERANZI MALL' (hereinafter referred to as the 'Company' takes care of the personal information of our customers and complies with the Law related to the ‘Stimulation of Use of Information and Communication Network & Information Protection”. The Company notifies our customers how the personal information provided by them in terms of the purpose and the way of use, and which measures are taken for the protection of the personal information through our Privacy Policy. In the event of any modification on the Privacy Policy, the Company will announce it through the notice on our Website (or individual notification).

ο This Policy shall be implemented from June 30, 2008.

 

■ Personal Information To Be Collected

The Company collects the following personal information for membership, consultation, application for service, et cetera.

ο Items: Name, Date of Birth, Log-in ID, Password, Q&A for Password, Home Number, Home Address, Mobile Phone Number, Email, Credit Card Information, Bank Account Information, Service Use History, Access Log, Cookie, Access IP Information, Payment Record

ο Method of Collection of Personal Information: Website (Membership Subscription)

 

■ Purpose of Collection & Use of Personal Information

The Company makes use of the personal information collected for the following purposes.

ο Implementation of contract for the provision of services and provision of contents for fees calculation in accordance with the provision of services, purchase and payment, goods delivery or sending to destinations, identification for financial transactions and other financial services, collection of fees

ο Identification in accordance with the use of membership services, personal identification, prevention of abuse of bad users and unauthorized use, confirmation of intent of membership subscription, age confirmation, complaints management, notification

 

■ Period of Possession & Use of Personal Information

As a rule, the personal information collected shall be destroyed without any delay once the purpose of its use is achieved. Notwithstanding the foregoing, the following information shall be preserved for the period with the cause mentioned below.

 

** Items for Preservation: Name, Log-in ID, Password, Q&A for Password, Home Number, Home Address, Mobile Phone Number, Email

** Cause of Preservation: Internal policy of the Company

** Period of Preservation: By the time of withdrawal of membership

I have read and agree to the privacy policy.

Sharing Information with Third Parties(optional)

ERANZI PRIVACY & SECURITY POLICY

PRIVACY & SECURITY
At Eranzi we recognize and respect your privacy. To demonstrate our commitment, we have established a privacy policy as outlined below. If you have any questions in regards to Eranzi’s privacy policy, content or practices of our website, we encourage you to contact our customer service center.

COLLECTION OF PERSONAL INFORMATION & USE

With the help of our third-party authorized agents, every time you visit Eranzi, your information (such as IP address, domain name, browser type, broad geographical information, site-navigation pattern, etc.) is collected to improve our website and to refine our marketing campaigns and promotions. We do not gather any personally identifiable information unless you choose to provide such information to us.

We only collect certain personal information when; you register for online shopping, sign in to Eranzi website, participate in a contest, promotion or survey; or request other services that require information, registration or subscription. This information may include your name, billing address, phone number, email address, credit card number and expiration date and your birth date to verify your identity. We also keep a record of your product interests and purchases on our online and offline stores, and automatically receive and record information on our server logs from your browser (including your IP address, Eranzi cookie information and the page you requested).

Eranzi may also share aggregate site and demographic information (such as age, gender, types of products or services purchased and Eranzi.com navigation, usage and page view). Such information does not identify any individual person while it allows us to provide more enjoyable online shopping experience to our customers.

Please be aware that our site may contain links to other sites hosted by third parties. Eranzi does not control, hence is not responsible for the content, privacy practices and policies of such third party sites.

HOW YOU CAN ACCESS, CHANGE OR DELETE YOUR INFORMATION
You may, at any time, access, update or remove your personal information by contacting our Customer Service Center via email or by visiting our “Contact Us” page. In addition, if you no longer wish to receive information from us via email, you may opt out of receiving Eranzi emails by clicking "unsubscribe" link at the bottom of any Eranzi email you receive. If you prefer not to receive information from us through regular, physical mail (for example, catalogs and direct mail promotions), please send us an email to mail@eranzi.com or call our Customer Service Center at +6013-638-8863 (Malaysia customer service hours: 10am-1pm, 2pm-7pm Malaysian time). Please note that it may take up to 3 weeks for your request to become effective. Thereafter, when you make purchases, we may still send you email confirmations and may need to contact you by phone, email or regular mail if we have other questions regarding your order. If for any reason you continue to receive unwanted email or regular mail from Eranzi after following the above steps, please contact Customer Service Center and we'll be happy to assist you. For general information about Eranzi, please visit our “About Eranzi” page.

DISCLAIMER OF WARRANTY
(A) Users expressly agree that using our services are at their sole risk. Neither Eranzi, its affiliates nor any of their respective employees, agents, third-party content providers or licensees warrant that our service will be uninterrupted or be error free. Above mentioned parties don’t make any warrants regarding the accuracy, reliability or content of any information, service or merchandise provided through the service and/ or results that may be obtained from use of our services.
(B) The service is provided on an "as is" basis without warranties of any kind, either expressed or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a specific purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.
(C) The disclaimers of liability contained in this section apply to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction, unauthorized access, alteration of or use of record, whether for breach of contract, tortious behavior, negligence or any other cause of action.
(D) Under no circumstances will Eranzi or any person or entity involved in creating, producing or distributing the service be liable for any direct, indirect, incidental, special or consequential damages caused from the use of or inability to use the service or from breach of any warranty.
(E) Eranzi neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement within the online service.
(F) Eranzi does not endorse, warrant or guarantee any product or service offered by a third party through our service and will not be a party to or in any way monitor transactions between any user and third-party providers of products or services. As with the purchase of product or service through any medium or in any environment, each user should use his or her best judgment and exercise caution appropriately.
(G) Each user specifically acknowledges that in no event will Eranzi, its affiliates nor any of their respective employees or agents be liable for any direct, indirect, incidental, special or consequential damages caused by (i) the use by such user of any browser owned or operated by any party and/or (ii) the downloading of any software owned or operated by any third party in connection with the service. Each user shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of the service and users shall be responsible for all charges related thereto.


COOKIES
To enhance your shopping experience at Eranzi.com, we and our authorized third-party agents use “cookies”, which are small data files that we store on your computer's hard drive. Rest assured, the cookies Eranzi and our partners use do not store personally identifiable information. They simply enable us to keep track of your shopping experience and your order as you shop our site. For example, Eranzi.com uses cookies in order to save your shopping bag information so that you can browse from page to page without losing those information. When shopping at Eranzi.com, we recommend you use a cookie-enabled browser to avoid the hassle of re-entering your information every time you visit our website. Cookies also enable us to monitor and maintain information about your use of our site. The information we retrieve assists us in tracking your order, improving our site design, products, services, contests, promotions and your overall shopping experience.

POLICY OF YOUNG CHILDREN
Eranzi is concerned about the privacy of young children, and we do not knowingly collect any personal information from children under 13 years of age. Eranzi does not intent to make profit from children’s purchases.

CHANGES TO POLICY
Eranzi reserves the right to change, modify or amend this policy at any given time. If we make any changes to this policy, you can always confirm the changes here. Eranzi encourages you to review our policy regularly so that you are always informed of how we collect, use and protect your information.

HOW TO CONTACT US
If you would like to contact us regarding our privacy policy and practices, please write to us at:
Email: mail@eranzi.com
Call: +6013-638-8863 (Malaysia customer service hours: 10am-1pm, 2pm-7pm Malaysian time)

STORE & ONLINE PRICING
Most Eranzi products displayed on our website are available in select Eranzi stores in Malaysia and Korea (while stocks last). However, web merchandise may not be available in Eranzi stores. Stores may also have different prices or promotional events at different times and online prices may differ from in-store prices. Please note that off-line stores are not authorized to change the price of products to match the online store price. All prices on our website are listed in Malaysia Ringgit (RM). Pricing, promotions, styles and availability may vary by stores. Prices, promotions and sales are subject to change without notice.


TERMS OF USE
PLEASE READ OUR TERMS OF USE CAREFULLY.
Eranzi.com is owned by Eranzi and its wholly owned subsidiaries ("Eranzi"). These Terms of Use apply to and govern your use of Eranzi.com and applies to any authorized user of your account. Your use signifies your agreement to be bound by these Terms. If you do not agree to be bound by these Terms, you may not access or otherwise use Eranzi.com. Before using Eranzi.com, please review our Security and Privacy Statement (the "Privacy Statement") on Eranzi.com.

LICENSE TO Eranzi.com
Eranzi grants you a non-exclusive, non-transferable, limited right to access, use and display of Eranzi.com, and the materials thereon for your personal use only, provided that you fully comply with our Terms. You will not interfere or attempt to interfere with the operation of Eranzi.com in any way through any means or device including but not limited to: spamming, hacking, uploading computer viruses, time bombs or any other means prohibited by any provision of these Terms.
You understand and agree that you may not; reproduce, copy, resell, manipulate or exploit any part of Eranzi.com for any commercial purposes, frame or mirror any part of Eranzi.com without Eranzi's prior written authorization. Further, you may not create derivative works, republish, upload, edit, post, transmit or distribute any materials from Eranzi.com without prior written permission of Eranzi in any way whatsoever.

CHANGES TO Eranzi.com AND/OR TERMS OF USE
Eranzi reserves the rights, at its sole discretion, to change, modify, add or remove any portion of Eranzi.com or these Terms, in whole or in part, at any time. Changes to these Terms will be effective when posted. You agree to review these Terms periodically to be aware of any changes. Your continued use of Eranzi.com after any changes to these Terms made will be considered as your compliance.

LINKED SITES
Eranzi is not necessarily affiliated with sites that may be linked to Eranzi.com or the multimedia piece (the "Linked Sites") and is not responsible for their content. Links from Eranzi.com to the Linked Sites are for your convenience only and you accessing such linked sites are at your own risk.

INACCURACY DISCLAIMER
There may occasionally be information on Eranzi.com that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize in advance for any inconvenience this may cause you. If you are not completely satisfied with your Eranzi.com purchase, please see our Returns policy.

MEMBER SIGN IN
If you decide to become a member of Eranzi.com, you agree to (1) provide accurate, current and complete information about yourself as prompted by appropriate registration form, (2) maintain and update your information to keep it accurate, current and complete and (3) comply with these Terms. You may review, correct, change or update your membership information by visiting your “My Eranzi” page. You acknowledge that if any information provided by you is false, inaccurate, not current and/or incomplete, we reserve the right, at our sole discretion, to suspend or terminate your membership. As part of the membership sign-in process, you will be asked to select a member name and password. You may not choose a member name that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, and/or may cause confusion. We reserve the right to reject any member name for any reason we deem appropriate. You agree not to transfer or resell your access to Eranzi.com or permit anyone else whose account or membership was suspended or terminated to use our services through your account. If you have any reason to believe that your password is no longer secure, you must promptly change your password. You are solely responsible for maintaining the confidentiality of your member name and password for any and all activities (including purchases) that are conducted through your account.

TERMINATION
You understand and agree that Eranzi may, in its sole discretion, terminate your account, deactivate and/or delete any or all information related to your account, including your registration information. You understand and agree that Eranzi may take any one or more of these actions without prior notice. You understand and agree that Eranzi is not liable for any problems regarding termination of your access to your account and/or the removal of information related to your account.

Do you agree to share your personal information with third parties?

Entrusting Personal Information (optional)

ERANZI PRIVACY & SECURITY POLICY

PRIVACY & SECURITY
At Eranzi we recognize and respect your privacy. To demonstrate our commitment, we have established a privacy policy as outlined below. If you have any questions in regards to Eranzi’s privacy policy, content or practices of our website, we encourage you to contact our customer service center.

COLLECTION OF PERSONAL INFORMATION & USE

With the help of our third-party authorized agents, every time you visit Eranzi, your information (such as IP address, domain name, browser type, broad geographical information, site-navigation pattern, etc.) is collected to improve our website and to refine our marketing campaigns and promotions. We do not gather any personally identifiable information unless you choose to provide such information to us.

We only collect certain personal information when; you register for online shopping, sign in to Eranzi website, participate in a contest, promotion or survey; or request other services that require information, registration or subscription. This information may include your name, billing address, phone number, email address, credit card number and expiration date and your birth date to verify your identity. We also keep a record of your product interests and purchases on our online and offline stores, and automatically receive and record information on our server logs from your browser (including your IP address, Eranzi cookie information and the page you requested).

Eranzi may also share aggregate site and demographic information (such as age, gender, types of products or services purchased and Eranzi.com navigation, usage and page view). Such information does not identify any individual person while it allows us to provide more enjoyable online shopping experience to our customers.

Please be aware that our site may contain links to other sites hosted by third parties. Eranzi does not control, hence is not responsible for the content, privacy practices and policies of such third party sites.

HOW YOU CAN ACCESS, CHANGE OR DELETE YOUR INFORMATION
You may, at any time, access, update or remove your personal information by contacting our Customer Service Center via email or by visiting our “Contact Us” page. In addition, if you no longer wish to receive information from us via email, you may opt out of receiving Eranzi emails by clicking "unsubscribe" link at the bottom of any Eranzi email you receive. If you prefer not to receive information from us through regular, physical mail (for example, catalogs and direct mail promotions), please send us an email to mail@eranzi.com or call our Customer Service Center at +6013-638-8863 (Malaysia customer service hours: 10am-1pm, 2pm-7pm Malaysian time). Please note that it may take up to 3 weeks for your request to become effective. Thereafter, when you make purchases, we may still send you email confirmations and may need to contact you by phone, email or regular mail if we have other questions regarding your order. If for any reason you continue to receive unwanted email or regular mail from Eranzi after following the above steps, please contact Customer Service Center and we'll be happy to assist you. For general information about Eranzi, please visit our “About Eranzi” page.

DISCLAIMER OF WARRANTY
(A) Users expressly agree that using our services are at their sole risk. Neither Eranzi, its affiliates nor any of their respective employees, agents, third-party content providers or licensees warrant that our service will be uninterrupted or be error free. Above mentioned parties don’t make any warrants regarding the accuracy, reliability or content of any information, service or merchandise provided through the service and/ or results that may be obtained from use of our services.
(B) The service is provided on an "as is" basis without warranties of any kind, either expressed or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a specific purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.
(C) The disclaimers of liability contained in this section apply to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction, unauthorized access, alteration of or use of record, whether for breach of contract, tortious behavior, negligence or any other cause of action.
(D) Under no circumstances will Eranzi or any person or entity involved in creating, producing or distributing the service be liable for any direct, indirect, incidental, special or consequential damages caused from the use of or inability to use the service or from breach of any warranty.
(E) Eranzi neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement within the online service.
(F) Eranzi does not endorse, warrant or guarantee any product or service offered by a third party through our service and will not be a party to or in any way monitor transactions between any user and third-party providers of products or services. As with the purchase of product or service through any medium or in any environment, each user should use his or her best judgment and exercise caution appropriately.
(G) Each user specifically acknowledges that in no event will Eranzi, its affiliates nor any of their respective employees or agents be liable for any direct, indirect, incidental, special or consequential damages caused by (i) the use by such user of any browser owned or operated by any party and/or (ii) the downloading of any software owned or operated by any third party in connection with the service. Each user shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of the service and users shall be responsible for all charges related thereto.


COOKIES
To enhance your shopping experience at Eranzi.com, we and our authorized third-party agents use “cookies”, which are small data files that we store on your computer's hard drive. Rest assured, the cookies Eranzi and our partners use do not store personally identifiable information. They simply enable us to keep track of your shopping experience and your order as you shop our site. For example, Eranzi.com uses cookies in order to save your shopping bag information so that you can browse from page to page without losing those information. When shopping at Eranzi.com, we recommend you use a cookie-enabled browser to avoid the hassle of re-entering your information every time you visit our website. Cookies also enable us to monitor and maintain information about your use of our site. The information we retrieve assists us in tracking your order, improving our site design, products, services, contests, promotions and your overall shopping experience.

POLICY OF YOUNG CHILDREN
Eranzi is concerned about the privacy of young children, and we do not knowingly collect any personal information from children under 13 years of age. Eranzi does not intent to make profit from children’s purchases.

CHANGES TO POLICY
Eranzi reserves the right to change, modify or amend this policy at any given time. If we make any changes to this policy, you can always confirm the changes here. Eranzi encourages you to review our policy regularly so that you are always informed of how we collect, use and protect your information.

HOW TO CONTACT US
If you would like to contact us regarding our privacy policy and practices, please write to us at:
Email: mail@eranzi.com
Call: +6013-638-8863 (Malaysia customer service hours: 10am-1pm, 2pm-7pm Malaysian time)

STORE & ONLINE PRICING
Most Eranzi products displayed on our website are available in select Eranzi stores in Malaysia and Korea (while stocks last). However, web merchandise may not be available in Eranzi stores. Stores may also have different prices or promotional events at different times and online prices may differ from in-store prices. Please note that off-line stores are not authorized to change the price of products to match the online store price. All prices on our website are listed in Malaysia Ringgit (RM). Pricing, promotions, styles and availability may vary by stores. Prices, promotions and sales are subject to change without notice.


TERMS OF USE
PLEASE READ OUR TERMS OF USE CAREFULLY.
Eranzi.com is owned by Eranzi and its wholly owned subsidiaries ("Eranzi"). These Terms of Use apply to and govern your use of Eranzi.com and applies to any authorized user of your account. Your use signifies your agreement to be bound by these Terms. If you do not agree to be bound by these Terms, you may not access or otherwise use Eranzi.com. Before using Eranzi.com, please review our Security and Privacy Statement (the "Privacy Statement") on Eranzi.com.

LICENSE TO Eranzi.com
Eranzi grants you a non-exclusive, non-transferable, limited right to access, use and display of Eranzi.com, and the materials thereon for your personal use only, provided that you fully comply with our Terms. You will not interfere or attempt to interfere with the operation of Eranzi.com in any way through any means or device including but not limited to: spamming, hacking, uploading computer viruses, time bombs or any other means prohibited by any provision of these Terms.
You understand and agree that you may not; reproduce, copy, resell, manipulate or exploit any part of Eranzi.com for any commercial purposes, frame or mirror any part of Eranzi.com without Eranzi's prior written authorization. Further, you may not create derivative works, republish, upload, edit, post, transmit or distribute any materials from Eranzi.com without prior written permission of Eranzi in any way whatsoever.

CHANGES TO Eranzi.com AND/OR TERMS OF USE
Eranzi reserves the rights, at its sole discretion, to change, modify, add or remove any portion of Eranzi.com or these Terms, in whole or in part, at any time. Changes to these Terms will be effective when posted. You agree to review these Terms periodically to be aware of any changes. Your continued use of Eranzi.com after any changes to these Terms made will be considered as your compliance.

LINKED SITES
Eranzi is not necessarily affiliated with sites that may be linked to Eranzi.com or the multimedia piece (the "Linked Sites") and is not responsible for their content. Links from Eranzi.com to the Linked Sites are for your convenience only and you accessing such linked sites are at your own risk.

INACCURACY DISCLAIMER
There may occasionally be information on Eranzi.com that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize in advance for any inconvenience this may cause you. If you are not completely satisfied with your Eranzi.com purchase, please see our Returns policy.

MEMBER SIGN IN
If you decide to become a member of Eranzi.com, you agree to (1) provide accurate, current and complete information about yourself as prompted by appropriate registration form, (2) maintain and update your information to keep it accurate, current and complete and (3) comply with these Terms. You may review, correct, change or update your membership information by visiting your “My Eranzi” page. You acknowledge that if any information provided by you is false, inaccurate, not current and/or incomplete, we reserve the right, at our sole discretion, to suspend or terminate your membership. As part of the membership sign-in process, you will be asked to select a member name and password. You may not choose a member name that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, and/or may cause confusion. We reserve the right to reject any member name for any reason we deem appropriate. You agree not to transfer or resell your access to Eranzi.com or permit anyone else whose account or membership was suspended or terminated to use our services through your account. If you have any reason to believe that your password is no longer secure, you must promptly change your password. You are solely responsible for maintaining the confidentiality of your member name and password for any and all activities (including purchases) that are conducted through your account.

TERMINATION
You understand and agree that Eranzi may, in its sole discretion, terminate your account, deactivate and/or delete any or all information related to your account, including your registration information. You understand and agree that Eranzi may take any one or more of these actions without prior notice. You understand and agree that Eranzi is not liable for any problems regarding termination of your access to your account and/or the removal of information related to your account.

Do you agree to the policies on entrusting your personal information?

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